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Privacy Statement

TrueLobby Principles

TrueLobby is designed to foster effective meaningful two-way communication between elected officials and the people they govern. TrueLobby is a politically neutral website. Our hope is that by bringing all people concerned with government together to the same site, we can promote a better republic and improve the democratic process.

At TrueLobby, we are concerned about your privacy. We have built in features that let you have private conversations and we have features that let you share information about you and your political beliefs with others.

Sharing information should be easy. And we want to provide you with the privacy tools necessary to control how and with whom you share that information. If you have questions or ideas, please send them to

TrueLobby's Privacy Policy

TrueLobby's Privacy Policy is designed to help you understand how we collect and use the personal information you decide to share, and help you make informed decisions when using TrueLobby, located at and its directly associated domains (collectively, "TrueLobby" or "Website")

By using or accessing TrueLobby, you are accepting the practices described in this Privacy Policy. This privacy statement covers the site and its directly associated domains.

If you have questions or concerns regarding this statement, you should first contact our staff at

The Information We Collect at TrueLobby

When you visit TrueLobby you provide us with two types of information: personal information you knowingly choose to disclose that is collected by us and Web Site use information collected by us as you interact with our Web Site.

When you register with TrueLobby, you provide us with certain personal information, such as your name, your email address, and Legislative and Congressional District(s).

When you enter TrueLobby, we collect your browser type and IP address. This information is gathered for all TrueLobby visitors. In addition, we store certain information from your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in. These cookies terminate once the user closes the browser. By default, we use a persistent cookie that stores your login ID (but not your password) to make it easier for you to login when you come back to TrueLobby. You can remove or block this cookie using the settings in your browser if you want to disable this convenience feature.

When you use TrueLobby, you may set up your personal profile, form relationships, send messages, perform searches and queries, form groups, set up events, add applications, and transmit information through various channels. We collect this information so that we can provide you the service and offer personalized features. In most cases, we retain it so that, for instance, you can return to view prior messages you have sent or easily see your friend list. When you update information, we usually keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.

You post User Content (as defined in the TrueLobby Terms of Use) on the Site at your own risk. Although we allow you to set privacy options that limit access to your pages, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other Users with whom you may choose to share your pages and information. Therefore, we cannot and do not guarantee that User Content you post on the Site will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other Users have copied or stored your User Content. Any improper collection or misuse of information provided on TrueLobby is a violation of the TrueLobby Terms of Service and should be reported to If you choose to use our invitation service to tell a friend about our site, we will ask you for information needed to send the invitation, such as your friend's email address. We will send your friend an email or instant message in your name inviting him or her to visit the site, and may send a reminder to them. TrueLobby stores this information to send invitations and reminders, to register a friend connection if your invitation is accepted, to allow you to see invitations you have sent, and to track the success of our referral program. Your friend may contact us at to request that we remove this information from our database.

TrueLobby may also collect information about you from other sources, such as newspapers, blogs, instant messaging services, and other users of the TrueLobby service through the operation of the service (e.g., photo tags) in order to provide you with more useful information and a more personalized experience.

By using TrueLobby, you are consenting to have your personal data transferred to and processed in the United States.

Children under voting age of 18

TrueLobby recommends that minors under the age of 18 years old ask their parents for permission before sending any information about themselves to anyone over the Internet. We understand that if you are under 18 and cannot vote, you still want your voice to be heard by your governing officials. We also understand that you may be involved with school projects that use the TrueLobby site; we encourage this participation!

Use of Information Obtained by TrueLobby

When you register with TrueLobby, you create your own profile and privacy settings. Your profile information, as well as your name, email and photo, are displayed to people in the networks specified in your privacy settings to enable you to connect with people on TrueLobby. We may occasionally use your name and email address to send you notifications regarding new services offered by TrueLobby that we think you may find valuable.

Profile information is used by TrueLobby primarily to be presented back to and edited by you when you access the service and to be presented to others permitted to view that information by your privacy settings. In some cases where your privacy settings permit it (e.g., posting to your wall), other TrueLobby users may be able to supplement your profile.

Profile information you submit to TrueLobby will be available to users of TrueLobby who belong to at least one of the networks you allow to access the information through your privacy settings (e.g., school, geography, friends of friends). Your name, network names, and profile picture thumbnail will be available in search results across the TrueLobby network and those limited pieces of information may be made available to third party search engines. This is primarily so your friends can find you and send a friend request. People who see your name in searches, however, will not be able to access your profile information unless they have a relationship to you (friend, friend of friend, member of your networks, etc.) that allows such access based on your privacy settings.

TrueLobby may send you service-related announcements from time to time through the general operation of the service. For instance, when a Legislator posts a comment on a bill or topic that you have posted a comment on, TrueLobby will send you a message alerting you that the Legislators has posted a comment. Or, if a friend sends you a new message , or someone posts on your wall, you may receive an email alerting you to that fact.

Generally, you may opt out of such emails from the Settings page, though TrueLobby reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.

TrueLobby may use information in your profile without identifying you as an individual to third parties. We do this for purposes such as aggregating how many people reside in each Legislative District, or what topics people are contacting Legislators about. This results in personalized advertisements and promotions so that we can provide you TrueLobby as a free service. We believe this benefits you. You can know more about the world around you and, where there are advertisements, they're more likely to be interesting to you. For example, if you contact your Legislator about Global Warming, you may have an advertisement appear that is for the latest hybrid vehicle. However, we don't the advertiser who you are.

We may use information about you that we collect from other sources, including but not limited to newspapers and Internet sources such as blogs, instant messaging services, TrueLobby Platform developers and other users of

TrueLobby, to supplement your profile. Where such information is used, we generally allow you to specify in your privacy settings that you do not want this to be done or to take other actions that limit the connection of this information to your profile (e.g., removing photo tag links).

Sharing Your Information with Third Parties

TrueLobby is about political communication which can be, and often is, personal. Therefore, we provide you with privacy settings that restrict other users from accessing your information. We allow you to choose the information you provide to friends and networks through TrueLobby. Our network architecture and your privacy settings allow you to make informed choices about who has access to your information. We do not provide contact information to third party marketers without your permission. We share your information with third parties only in limited circumstances where we believe such sharing is 1) reasonably necessary to offer the service, 2) legally required or, 3) permitted by you. For example:

Your postings and information on your wall may aggregate the information you provide and make it available to your friends and network members according to your privacy settings. You may set your preferences on your Settings page. TrueLobby limits access to site information by third party search engine "crawlers" (e.g. Google, Yahoo, MSN, Ask).

TrueLobby takes action to block access by these engines to personal information beyond your name, profile picture, limited aggregated data about your profile (e.g. number of wall postings) and what you make public in your settings. We may provide information to service providers to help us bring you the services we offer. Specifically, we may use third parties to facilitate our business, such as to host the service at a co-location facility for servers, to send out email updates about TrueLobby, to remove repetitive information from our user lists, to process payments for products or services, to offer an online job application process, or to provide search results or links (including sponsored links). In connection with these offerings and business operations, our service providers may have access to your personal information for use for a limited time in connection with these business activities. Where we utilize third parties for the processing of any personal information, we implement reasonable contractual and technical protections limiting the use of that information to the TrueLobby-specified purposes.

We may be required to disclose user information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. Additionally, we may share account or other information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the TrueLobby service or using the TrueLobby name, or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies.

We let you choose to share information with marketers or electronic commerce providers through on-site offers. We may offer stores or provide services jointly with other companies on TrueLobby. You can tell when another company is involved in any store or service provided on TrueLobby, and we may share customer information with that company in connection with your use of that store or service. TrueLobby may employ a means of sharing actions you have taken on third party sites, such as when you make a purchase or post a review, with your friends on TrueLobby. In order to provide you as a TrueLobby user with clear disclosure of the activity information being collected on third party sites and potentially shared with your friends on TrueLobby, we collect certain information from that site and present it to you after you have completed an action on that site.

Like many other websites that interact with third party sites, we may receive some information even if you are logged out from TrueLobby, or that pertains to non-TrueLobby users, from those sites in conjunction with the technical operation of the system. In cases where TrueLobby receives information on users that are not logged in, or on non-TrueLobby users, we do not attempt to associate it with individual TrueLobby accounts and will discard it. If the ownership of all or substantially all of the TrueLobby business, or individual business units owned by TrueLobby, or its parent company The Public Square, LLC, were to change, your user information may be transferred to the new owner so the service can continue operations. In any such transfer of information, your user information would remain subject to the promises made in any pre-existing Privacy Policy.

When you use TrueLobby, certain information you post or share with third parties (e.g., a friend or someone in your network), such as personal information, comments, messages, photos, videos, or other information, may be shared with other users in accordance with the privacy settings you select. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting comments, messages, photos, videos, or other items, this information may become publicly available.


TrueLobby may contain links to other websites. We are of course not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by TrueLobby.

Third Party Advertising

Advertisements that appear on TrueLobby are sometimes delivered (or "served") directly to users by third party advertisers. They automatically receive your IP address when this happens. These third party advertisers may also download cookies to your computer, or use other technologies such as JavaScript and "web beacons" (also known as "1x1 gifs") to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize your computer each time they send you an advertisement in order to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser saw their advertisements and determine which advertisements are clicked. TrueLobby does not have access to or control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to your contact information stored on TrueLobby unless you choose to share it with them.

This privacy policy covers the use of cookies by TrueLobby and does not cover the use of cookies or other tracking technologies by any of its advertisers.

Changing or Removing Information

Access and control over most personal information on TrueLobby is readily available through the profile editing tools. TrueLobby users may modify or delete any of their profile information at any time by logging into their account. Information will be updated immediately. Removed information may persist in backup copies for a reasonable period of time but will not be generally available to members of TrueLobby. Where you make use of the communication features of the service to share information with other individuals on TrueLobby, however, (e.g., sending a personal message to another TrueLobby user) you generally cannot remove such communications.


TrueLobby takes appropriate precautions to protect our users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as credit card number or your password), we encrypt that information using secure socket layer technology (SSL). (To learn more about SSL, go to Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. If you have any questions about the security of TrueLobby Web Site, please contact us at

Terms of Use, Notices and Revisions

Your use of TrueLobby, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law. We reserve the right to change our Privacy Policy and our Terms of Use at any time. Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on this site. If we make changes, we will post them and will indicate at the top of this page the policy's new effective date. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

Contacting the Web Site

If you have any questions about this privacy policy, please contact us at
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